Can a user cancel the subscription at any time?
Users can cancel their subscriptions anytime without penalties. Users won't be charged again the minute they inform about the cancellation.
After the 15-day free trial, a subscription is necessary to access certain features, such as ACH, Wire, check mailing, etc. The platform provides a 30-day money-back guarantee and offers various plans for you. Users can reach the customer support team 24/7 for assistance.
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Will the invoice be adjusted proportionally based on the time of the month user subscribes?
The user's billing cycle will begin on the date of subscription. For example, if the user subscribes on the 15th of the month, the next invoice will be generated on the 15th of the following month.
Can user access be limited?
Yes, access permissions can be customized to restrict bank account access, control which payment methods a user can initiate, and require approval before processing payments.
Are there any cancellation fees if I cancel the service after signing up?
There are no cancellation fees, and you are not tied to a contract. If you decide not to use the service, you can cancel anytime without penalty.
Do I need a subscription to use credit card payroll services?
No, with Online Check Writer, you can use credit card payroll services at an affordable price without needing a subscription.
How to add a user and assign permissions?
To add a new user to the system, please follow these steps: Step 1. Click on the 'User' button in the screen's bottom left corner. Step 2. Select the '+Add New' button to invite and add a new user. Step 3. Click on the three dots next to the user's ...