How to turn on my API connection?

How to turn on my API connection?

This page gives the short answer first, then every step.

Short answer: Open the Developer Panel to see your API key. If you do not see a key, or it does not work, contact our support team. The steps are below.

Step 1

Open the More page

Sign in. In the left menu, click SETTINGS. Then click More.
Left menu with SETTINGS open and the More item at the bottom

Step 2

Click Developer Panel

The More page shows many small boxes. Find the box named Developer Panel. It says Access API keys, webhooks, and developer tools. Click it.
More page with the Developer Panel box

Step 3

See the three tabs

The Developer Panel page has three tabs at the top: API Settings, Webhooks, and Bank Accounts. Your API key is on the first tab.

Step 4

Find the API Key box

On the API Settings tab, look for the box named API Key. Your key shows as dots, so no one can read it over your shoulder.
API Settings tab with the API Key box, the eye icon, the copy icon, and the Generate New Key button

Step 5

Show the key

Click the eye icon at the right end of the box. The key shows on the screen.

Step 6

Copy the key

Click the copy icon next to the eye icon. A small message says Copied!. Now paste the key where your app asks for it.

Keep it safe. Never share your API key with anyone you do not trust. Never post it on a public page.

Make a new key

If you think someone else has your key, make a new one. Click Generate New Key. The page warns you that the new key immediately stops the old key from working. After you make a new key, change it in every app that used the old key.

The partner key

Below the API Key box, there is a second box named Connect with your partner. It says: Reveal and copy this key to securely connect your partner integration. Click the eye icon to show it. Click the copy icon to copy it. Use it when a partner app asks for this key.

Common questions

I do not see the Developer Panel.

Look on the More page under SETTINGS. If you still do not see it, Call (408) 775-7720, use the chat box in the lower right corner of the app, or email support@onlinecheckwriter.com.

The key does not work in my app.

Make sure you copied the whole key. If you made a new key, put the new key in the app. The old key no longer works. If it still fails, Call (408) 775-7720, use the chat box in the lower right corner of the app, or email support@onlinecheckwriter.com.

Where are the API guides?

On the Developer Panel page, look at the box named Support & Resources on the right. It has links to the API Documentation, the Webhook Documentation, the API Log, and the Webhook logs.

I need more help.

Call (408) 775-7720, use the chat box in the lower right corner of the app, or email support@onlinecheckwriter.com.

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This page gives general information. It is not legal advice.