What if a recipient doesn't have a way to print a check?
Short answer
Ask the sender for a mailed check instead. The sender can switch the delivery method to Mail. This is handled case by case.
An email check has to be printed by the person who gets it. If you have no printer, you do not have to give up on the payment.
If you received the check
- Contact the person or company that sent you the check.
- Tell them you cannot print it.
- Ask them to send a mailed check instead.
If you are the sender
Create the check again and choose Mail as the delivery method.
1 | Go to PAYABLES, then Send Payment. |
2 | Enter the amount, payee and bank account. |
3 | Under Choose delivery method, click Mail instead of Email. |
4 | Check the payee's address, then click Confirm Payment Details and Confirm Payment. |
Choose Mail under Choose delivery method.
Talk to support first
You already sent an email check for this payment. Contact support before you send a second one, so the payee is not paid twice.
Frequently asked questions
Can I choose Mail for every check?
Yes. Mail is one of the delivery methods on the Send Payment page.
Related guides
- How to email a check All the sending steps.
- How to print an emailed check For people with a printer.
- How email checks work The whole process in one page.
Still need help?
Use Live Chat in the app, or call (408) 775-7720. Want a walkthrough? Book a demo and our team will show you.